Job Opportunities

 

Crisis Center

Weekend Shelter/ on-call LAP Advocate

Employment Description

The Crisis Center is dedicated to reducing domestic violence and family conflict through advocacy, empowerment, violence prevention, and intervention services and education.

The emergency shelter is a 7-bed facility providing a safe confidential shelter for individuals and their children escaping the atrocities of domestic violence. Due to space constraints, victims are limited to a short term stay. During their stay, all daily essentials for living are provided; on-site therapy, assistance with goal setting and 24-hour emotional support is available.

Crisis Center shelter program employees are made of people who believe passionately about the value of this work and take personal responsibility for bringing success to the agency.  The team spirit is, at its core, comprised of the following:

  • DEALING WITH AMBIGUITY
  • COMPASSION
  • LEARNING ON THE FLY
  • PRIORITY SETTING
  • ACTION ORIENTED
  • BUILDING EFFECTIVE TEAMS
  • APPROACHABILITY
  • CLIENT FOCUS
  • INTEGRITY AND TRUST
  • CULTURAL RESPONSIVENESS
  • PROBLEM SOLVING
  • ACTIVE LISTENING

The Weekend Shelter Advocate reports directly to a Shelter Program Manager, who reports to the Director of Programs and is primarily responsible for providing services to non-offending parents and children receiving services from the Crisis Center.  The Weekend Shelter Advocate works with the shelter team to develop update and present resources that address the needs of the individuals and families we serve.  To support, educate and advocate for victims of domestic violence through crisis intervention and advocacy.  Provide outreach and education to the community.  Coordinate with other service providers and the criminal justice system.

As a Weekend Shelter Advocate, ones time is spent directly interacting with and providing advocacy services to clients, either by phone or in person.

KEY RESPONSIBILITIES

  • Answer the 24-hour crisis line and respond to calls accordingly.   Documents all calls whether crisis, advocacy, informational or counseling calls.   Provides caller with necessary resources if our program/services are not appropriate to the caller’s needs.   Perform crisis intervention.  Screens potential clients in need of shelter.
  • Responds to LAP (Lethality Assessment Program) calls and follows up with LAP calls.
  • Provide on-call coverage for the LAP program from Sunday morning until Monday morning.
  • Facilitate psycho-educational groups.
  • Advocate for survivors of domestic violence.
  • Accept and discharge clients from shelter, as necessary.  Completes all necessary paperwork with clients at intake and discharge.
  • Provide orientation and intake for new clients.  Assist them in adjusting to the facility, programs offered, and house rules.   Provide clients with resources and advocates for all clients in shelter, on a daily basis.
  • Assist clients with transportation needs, as able and directed.  Includes driving clients to scheduled appointments (medical, court, and/or other agencies) for needed support.
  • Assists clients with day to day needs while in shelter and within the program’s abilities.
  • Assist with child care, as needed, when a parent/guardian is meeting with shelter therapist, legal advocate or primary advocate.
  • Promote interactions and provide a leadership role to volunteers including training, documenting hours, evaluation, supervision and providing feedback.
  • Maintain strong, supportive relationships and open communication with clients in the program.
  • All interactions with clients are to be respectful and professional.   All staff are expected to maintain professional boundaries with clients in shelter.
  • Maintain security and safety around the shelter.   Report any safety concerns immediately.
  • Adhere to confidentiality requirements at all times.
  • Communicate with agency staff to ensure proper quality of service provision.
  • Participate in volunteer training and agency in-services.
  • Advocate for survivors of domestic violence.
  • Perform crisis intervention, telephone advocacy and referrals.
  • Assess survivors’ situations, ongoing development of safety plans through    advocacy session process and crisis line services.  Develop written safety plans with clients as necessary.
  • Assist survivors in navigating civil and criminal legal systems and social services.
  • Discuss dynamics of and educate survivors and the community regarding domestic violence.
  • Educate systems and the community about domestic violence.
  • Participate in agency and group staff meetings, including direct service discussions.  These meetings are mandatory.
  • Participate in system data collection.
  • Conduct chart reviews to assess outcome measurements.
  • Complete necessary paper work and forms on scheduled shift.  Documents all efforts related to client services within client management system.
  • Other duties as assigned.

REQUIREMENTS:

  • Bi-lingual will receive priority.
  • Experience working with women and children living with domestic violence.
  • Knowledge of domestic violence, physical, sexual and emotional abuse and the effects on women, children, and teenagers.
  • Dependable transportation. Must hold a valid Colorado State Driver’s License and provide proof of insurance. This position may require use of personal vehicle to transport clients. Must be considered an approved driver by Crisis Center, and as directed by agency insurance provider.
  • Must pass background check, including Colorado Bureau of Investigation (fingerprint) and Colorado TRAILS.
  • BA in related field. Work experience may substitute for education.
  • Ability to lift 20-30lbs.
  • Knowledge of available resources that pertain to women and children.
  • Ability to work independently and as part of a team.
  • Experience, ability and willingness to work as a team with diversified staff, volunteers and constituents.
  • Knowledge and experience in crisis intervention or domestic violence, advocacy and safety planning.
  • Excellent presentation and training skills.
  • Basic computer skills.
  • Adhere to and uphold all policies and procedures and protocols of the Crisis Center.  Ensures implementation of all expectations we have of clients while in shelter (Welcome Packet & Living Agreement Expectations)
  • Knowledge of human service delivery systems and systems advocacy.
  • Updated CPR/First Aid Certificate

POSITION AND SALARY DETAILS

This is regularly scheduled, part time, non-exempt position. Starting wage is $15.00 per hour. On-call time is compensated per call. Salary deferential for Spanish speaking.

This position is scheduled for every other Saturday and Sunday for a total of 20 hours.

To apply, please send resume and cover letter to Shelley Reader at sreader@thecrisiscenter.org.  No phone calls, please.